London  |  Lisbon

retention, Redefined: Global Top 10% Performance

We build adaptive, behaviour-driven ecosystems that put beauty and health brands in the world’s top 10% for retention-first growth.

94% of brands never see these numbers. Our partners do.

The future of commerce

is here.

8x

Brands that partner with us see an average ROI over 3x higher than the Klaviyo average and an 8x return on investment within a year.

100%

Holistic approach to leverage the ecommerce ecosystem, offering retention marketing solutions that retain and convert customers.


Our

Results.

+1384%
kLAVIYO BFCM  LOYALTY WELCOME FLOW
q4 24
+1384% increase of recipients entering the flow over 15 days
4.1%
SMS flow conversion rate Q3 24
(3x industry average)
+38%
INCREASE IN Customer LTV
Q1 25
Year on Year
-7%
DROP IN CHURN
Q2 25
Churn down 7% in 90 days
+60%
Increase in repeat purchasers
Q2 24
+60% rise in repeat customers within 4 weeks
10.5%
Klaviyo CLICK RATE
Q1 25
Post-purchase flow for loyalty VIPs

Shift your marketing efforts toward profitability with retention-First Growth.

We are pioneers in helping brands discover their unique identity and creating sustainable growth with accountability and transparency.

We Are Not
Your Traditional
Marketing Agency.

We don’t do cookie-cutter. Our adaptive, behaviour-driven automations and segmentation smash industry averages-delivering loyalty, higher LTV, and measurable growth.

Stop leaking revenue. Discover what a retention-first ecosystem can do for your brand.

Accelerate Your
business growth.

Our retention-first strategies are engineered to maximise Customer Lifetime Value and deliver seamless, high-impact customer journeys. By harnessing every owned marketing channel across the ecommerce ecosystem, we turn every interaction into measurable growth.

Klaviyo LIVE Email and SMS Marketing

We transform your audience into loyal brand advocates with cutting-edge automation, precision segmentation, and hyper-personalised messaging.
Our live email strategies don’t just engage-they convert, driving repeat purchases and maximising customer lifetime value.

CRO

Maximise the revenue you get from the traffic you already have. Enhance your conversion rate, boost the average order value, and extend customer lifetime value by leveraging our team of data-savvy experts.

Growth Strategic Venture Consulting

Boost your business potential to make it irresistible to investors and ensure sustainable business growth.

Holistic

Our omnichannel holistic approach allows us to exceed expectations, improve customer retention, and drive revenue growth.

Growth

We optimise the tools and apps you use with Klaviyo and Shopify to turn your brand into a revenue-generating powerhouse.

Strategy

Our niche team combine premium brand design with an optimised growth marketing strategy to increase your revenue and customer lifetime value.
Icon Quote Inverse

Emma and her team are brilliant - focused, driven and dedicated to improving customer retention for brands. If you are an e-commerce brand looking to elevate your customer retention strategy through email marketing, speak to Emma. What an incredible wealth of knowledge, her insight and foresight for what’s next will keep you at the top of your game from the get go!

Stella Braje
Head of Sales & Growth | Videowise

insights

Read
Article
Industry Data Analysis Report by R360Growth

Industry Data Analysis Report by R360Growth

Read Article
Read
Article
Email Marketing Isn’t Dead—Bad Email Marketing Is

Email Marketing Isn’t Dead—Bad Email Marketing Is

Read Article
Read
Article
Quiz Your Way to Success: How Interactive Quizzes Can Supercharge Your Brand

Quiz Your Way to Success: How Interactive Quizzes Can Supercharge Your Brand

Read Article
Title